Grand Line Marketing ("we," "our," or "us") values and respects the privacy of our clients, prospects, and website visitors. While operating our business and interacting with you, we collect, use, and may share personal information as disclosed in this privacy policy ("Privacy Policy").
This Privacy Policy provides you with detailed information about how we collect, use, share, and protect your information, and describes your choices and rights. Your use of https://grandlinemarketing.com, including any sub-domains thereof (collectively, the "Website"), is governed by this Privacy Policy. We encourage you to read this Privacy Policy carefully and to contact us with any questions.
We reserve the right to make changes to this Privacy Policy at any time. Any changes will be reflected by updating the "Last Updated" date displayed on this Privacy Policy. We encourage you to periodically visit our Website and this Privacy Policy to check for any changes.
Collecting Your Information
We may collect information about you in a variety of ways, including when you provide information directly to us or when you visit our Website. The categories of information we may collect include:
Categories of Information You Provide to Us
This is information that you choose to provide directly to us, such as when you apply for a strategy call, engage with our team, or fill out forms on the Website. This may include:
Categories of Information We Collect Automatically
Our servers and third-party tools automatically collect information when you visit or use our Website. This may include:
If you access the Website from a mobile device, we may collect information about the type of mobile device you use, your mobile operating system, and your mobile browser.
Your use of our Website and services is your choice. If you prefer that we do not receive the above-described information, please do not submit it to us. By not providing certain information, you may limit your ability to take full advantage of our Website and services.
Using Your Information
We use the personal information we collect for legitimate business purposes, including the following:
Sharing Your Information
We may share the information described above with third parties that perform services for us or on our behalf. The categories of third parties that we may share information with include:
- Service providers and technology vendors who support our operations, including CRM platforms (GoHighLevel), scheduling tools (Calendly), email service providers, and website hosting services
- Marketing partners and advertising networks, including Meta (Facebook and Instagram), through the Meta Pixel and related advertising tools
- Data analytics providers, including Google Analytics
- Payment processing providers
- Our contractors, freelancers, and professional advisors who assist in delivering services to clients
- Other parties for legal, safety, regulatory, and fraud prevention reasons
We may share data with third parties for marketing and advertising purposes, which may be interpreted as a "sale" or "sharing" under certain privacy laws, including Canadian and applicable US state privacy legislation.
Cookies, Web Beacons, and Tracking Technologies
The Website uses cookies and other tracking technologies to collect and use your information. These technologies include first-party cookies set by our Website, as well as third-party cookies and pixels set by tools such as Google Analytics and the Meta Pixel.
These technologies are useful for storing your preferences, gathering usage information, providing interest-based advertising on Meta and other platforms, combating fraud, and analysing how our Website performs. The Meta Pixel in particular allows us to track specific actions taken on our Website — such as booking a call or submitting a form — and to use this information to measure ad performance and to show our ads to people with similar characteristics on Meta.
You can usually choose to set your browser to disable or reject cookies, but be aware that this could affect the availability and functionality of the Website. You may also opt out of interest-based advertising by visiting the Meta ad preferences settings in your account.
Data Security
We have implemented commercially reasonable measures designed to secure your information from accidental loss and from unauthorized access, use, alteration, and disclosure. Our service providers are similarly expected to maintain appropriate security standards.
However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee its absolute security. Any transmission of personal information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the Website.
Policy for Children
Our Website and services are directed exclusively at business owners, marketing professionals, and other adults. We do not use the Website to knowingly solicit information from or market to individuals under the age of 18. By using the Website, you represent that you are at least 18 years of age.
If you believe a child under 18 has provided personal information to us without appropriate consent, please contact us at admin@grandlinemarketing.com and we will use reasonable efforts to locate and delete the information from our records.
Submitting Information from Outside Canada
Grand Line Marketing is based in Metro Vancouver, British Columbia, Canada. By visiting our Website or using our services, you acknowledge that your information may be transferred to, stored, and processed in Canada and in other jurisdictions where our service providers operate, including the United States of America.
We have taken appropriate safeguards to ensure that any cross-border transfers of personal information comply with applicable privacy laws. The English language version of this Privacy Policy is the controlling version.
Your Privacy Rights
Where applicable based on privacy laws in your jurisdiction — including Canada's PIPEDA, British Columbia's PIPA, and applicable US state privacy laws — you may have certain rights you can request that we fulfil. These rights may include:
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The Right to KnowYou may request that we disclose the categories and specific pieces of personal information that we have collected about you, the purposes for which it is used, and the categories of third parties with whom we share it.
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The Right to DeleteYou may request that we delete personal information that we maintain about you, subject to certain exceptions permitted by law, such as information we are required to retain for legal or business purposes.
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The Right to CorrectYou may request that we correct any inaccurate personal information that we store about you.
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The Right to Opt-OutYou may request to opt out of the sale or sharing of your personal information for the purpose of targeted advertising.
To exercise any of these rights, please contact us at admin@grandlinemarketing.com. Exercising your rights will not result in any discrimination or negative treatment by us. We may require additional information from you to help verify your identity before processing your request.
Retention Period
We will store the information we collect for as long as it is necessary to complete the purposes for which it was collected, to provide and support our services, to comply with our legal and regulatory obligations, or to resolve disputes and enforce our agreements.
When personal information is no longer required, we take appropriate steps to securely delete or anonymise it in accordance with our data retention practices and applicable law.
Contact Us
If you have questions or comments about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us:
Email: admin@grandlinemarketing.com
Website: https://grandlinemarketing.com
Location: Metro Vancouver, British Columbia, Canada